What You Can Expect.
At Titan Temp, we are committed to providing reliable and efficient HVAC solutions, always prioritizing customer satisfaction.
Our Promise
Satisfaction Guaranteed,
or Your Money Redeemed.
At Titan Temp, we are committed to delivering the highest level of service and customer satisfaction. That’s why we proudly offer our Satisfaction Guarantee. If you’re not completely satisfied with our work, we’ll do everything we can to make it right. Whether it’s an HVAC installation, repair, or maintenance service, your comfort is our top priority. If we can't meet your expectations, we’ll refund your money—no questions asked. We believe in building trust and ensuring that you feel confident in choosing us for your HVAC needs. Our promise is simple: exceptional service, guaranteed results, and peace of mind, every time.
Satisfaction Guarantee
Commitment to Your Complete Satisfaction.
At Titan Temp, we pride ourselves on delivering exceptional heating, ventilation, and air conditioning (HVAC) services. We stand by the quality of our work and are committed to ensuring that our customers are completely satisfied with the services we provide. To demonstrate our confidence in the work we do, we offer the following Satisfaction Guarantee:
What Our Guarantee Covers.
If you are not fully satisfied with our service, we will make it right! This guarantee applies to all HVAC installations, repairs, and maintenance services provided by Titan Temp. Should you find that our service does not meet the quality or standards we promised, we will:
Address the issue at no additional cost, making adjustments or performing any necessary repairs.
Provide a refund, as per our refund policy, if we are unable to resolve the issue to your satisfaction.
Guarantee Eligibility.
To be eligible for our Satisfaction Guarantee, the following conditions must be met:
Request for Resolution: The issue must be reported to us within [30-60] days of service completion. This gives us the opportunity to address and resolve the issue in a timely manner.
Service Completion Verification: The work must be completed by Titan Temp, and the customer must be able to provide proof of the service (e.g., invoices, contracts).
Clear Communication: You must notify us about the issue in writing or by phone so that we can schedule a time to investigate and resolve the matter.
What the Guarantee Does NOT Cover.
To ensure clarity and fairness for both parties, please note the following exclusions:
Refund Process.
If we are unable to fix the issue to your satisfaction, and you request a refund, we will process the refund as follows:
The refund will cover the amount for the service that did not meet expectations.
Refund requests must be submitted within [30-60] days of the service date.
Refunds are typically processed within [7-10] business days once the issue has been reviewed and verified.
Limitations and Dispute Resolution.
While we aim to resolve all issues quickly and fairly, please understand that the Titan Temp Satisfaction Guarantee is limited to the services provided by our company. If a disagreement arises that cannot be resolved through direct communication, we reserve the right to resolve disputes through mediation or arbitration as outlined in our terms of service.
How to Claim Your Satisfaction Guarantee.
If you are not satisfied with our service and wish to claim your Satisfaction Guarantee, follow these simple steps:
Contact Us Promptly: Reach out to our team via phone or email within [30-60] days of service completion.
Schedule a Resolution: We will schedule a time to inspect the service and determine the necessary corrective actions.
Describe the Issue: Provide a description of the problem or service concern.
Approval and Next Steps: If we cannot resolve the issue to your satisfaction, we will process a refund or offer an alternative solution.
Our Commitment to You.
At Titan Temp, we strive to provide the highest quality HVAC services with transparency, professionalism, and integrity. We are committed to ensuring that your home or business is comfortable and climate-controlled year-round. Our Satisfaction Guarantee is part of our promise to go above and beyond for our customers. Thank you for trusting Titan Temp!
Important Legal Disclaimers.
Titan Temp reserves the right to modify or discontinue the Satisfaction Guarantee at any time without notice, provided such changes do not affect existing service agreements or customer rights.
This guarantee is subject to all applicable laws and regulations, and legal disputes will be resolved in accordance with our terms of service.
The Satisfaction Guarantee is limited to services provided by Titan Temp and excludes third-party services or issues caused by other external factors.
Why We Offer This Guarantee.
We believe in the quality of our work and know that our customers deserve the very best. We’re here to provide exceptional HVAC services, backed by a guarantee that gives you peace of mind. If we don’t meet your expectations, we’ll work to make it right or refund your investment.
